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 Post subject: cancelling/transfering Orange account
PostPosted: Wed Jan 17, 2018 5:14 pm 
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Joined: Mon Feb 02, 2009 9:49 pm
Posts: 2637
Location: Gers 32
We're probably leaving France next month :( and have sent letters to various utilities about this. The only one who hasn't replied is Orange.
Would the best way be to ring their english-speaking helpline? Or go into their shop? (can't manage on the phone.)
I expect the new owners will want to continue the connection. Which is excellent now fingers crossed. The Gers was the first dept. to get très haut debit.


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 Post subject: Re: cancelling/transfering Orange account
PostPosted: Wed Jan 17, 2018 9:14 pm 
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Joined: Wed Apr 01, 2009 6:53 am
Posts: 6798
Location: Here and there, SW France
Never mind the new people, they can do their own thing and may not want Orange anyway. Send Orange a letter cancelling your contract(s) and enclosing the attestation de vente which the notaire will give you.
Job done. Any refunds you are due will be made by dd (assuming you pay by dd).
If you need help with a letter pm me

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 Post subject: Re: cancelling/transfering Orange account
PostPosted: Thu Jan 18, 2018 7:52 am 
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Joined: Sat Jan 31, 2009 2:44 pm
Posts: 11662
Location: The Republic of Limousin
and send it by LRAR.

Sorry to hear you're leaving, Patf.

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I've been rich and I've been poor. Rich is better.
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 Post subject: Re: cancelling/transfering Orange account
PostPosted: Thu Jan 18, 2018 9:33 am 
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Joined: Thu Mar 19, 2009 9:20 am
Posts: 2739
Location: Le Périgord Vert (24)
MAD87 wrote:
and send it by LRAR.

Sorry to hear you're leaving, Patf.


Me too, but it doesn't mean you are leaving here too, does it? :)

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 Post subject: Re: cancelling/transfering Orange account
PostPosted: Thu Jan 18, 2018 4:19 pm 
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Joined: Mon Feb 02, 2009 9:49 pm
Posts: 2637
Location: Gers 32
I'll send another letter recorded delivery - thanks.
Yes, we're sorry to be leaving too, but will keep in touch, hopefully. Once we get internet set up :ymhug:


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